myService
myService is a web-base self-service customer relationship management (CRM) solution that enable users or organizations to track their service information with BCA in order to avoid time consuming or unnecessary expenses .......(more)
 
Features : Benefits :
Customer case tracking Decrease the average time to resolve support issues
Manageable customer service requests Ensure open issues are handled in the appropriate time
Multiple ticket forms Easy way to report complex problems
Centralize database Track the status of your support requests
Self-service Effective management of customer issues
Real time business control Track the status of your RMAs
  Submit email or trouble ticket
  Submit feedback
   
Deliver service seamlessly, proactively and ultimately

The adoption of Customer Relationship Management towards e-channel
   
     
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